U Flower Shop Privacy Policy

(Operated by Jarek Digital Limited)

Privacy Policy Statement

U Flower Shop ("the Company", "we", or "us"), operated by Jarek Digital Limited, highly values your personal data and privacy. This Privacy Policy is established in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong to explain how we collect, use, process, and safeguard your personal information.
If you have any questions regarding this Policy, please contact our Customer Service Center. We will be pleased to assist you.

Scope of Application

This Privacy Policy applies to all websites (www.uflowershop.com) and mobile applications (APP) owned and operated by the Company.
Our Platform may contain links to third-party websites or applications. As these external sites have their own privacy policies, we encourage you to review them carefully before use.
We are not responsible for the content, services, or data handling practices of any third-party websites or applications.

Period, Territory, Recipients, and Methods of Personal Data Usage

Period

We collect, retain, and use your personal data for the purposes of service provision, contractual performance, legal compliance, and dispute resolution.
Generally, your data will be retained during your membership and for five years after termination. After membership ends, we will only retain your data for legal, tax, or dispute purposes and will not actively use it.

Territory and Recipients

To fulfill contractual obligations and improve our services, your personal data may be shared with third-party service providers (e.g., payment processors, logistics companies, IT support) and may be stored or processed locally or overseas (e.g., servers located in Japan or the United States).
We may also disclose your data to relevant authorities as required by law.

Methods

Your data will be collected, processed, used, and internationally transmitted either automatically or manually, and we will ensure data security in compliance with applicable laws.

Notification Messages (via WhatsApp or Email)

We may send you essential notifications regarding order status, membership benefits, or other necessary information via WhatsApp or Email, even if you have not saved us as a contact.
Such notifications are strictly limited to important service information and do not include commercial advertisements.
If you wish to change your notification settings, you may manage them through your WhatsApp or Email application settings.

Anti-Money Laundering Policy

If you choose to pay by credit card, only the cardholder is permitted to use the card. During the payment process, we may verify transaction information with the issuing bank, acquiring bank, or cardholder to ensure transaction security.
Your personal data may be transmitted overseas for storage or processing in compliance with applicable data protection laws.
Additionally, we may cooperate with third-party payment providers for customer identity verification (KYC) as required by law or regulatory authorities.

Third-Party Use and Advertising (Analytics) Services

To enhance your experience and provide personalized services, we may work with third-party authentication services (such as Google, Facebook, Apple, WhatsApp) to simplify registration and login processes.
We may also share non-identifiable data with advertising and analytics platforms (such as Google, Facebook, Line, Yahoo, Criteo, Adobe, Tagtoo) for targeted marketing purposes.
If you wish to opt out of personalized ads or analytics, you may adjust your settings via the respective platforms or contact us for assistance.

We only share your personal data for purposes specified in this Policy and will not disclose personally identifiable information to third parties without your consent, unless required by law or regulatory request.

Data Security

We implement industry-standard security measures, including encryption, firewalls, access controls, and confidentiality training for employees to protect your personal data.
Please note that your mobile phone number is a core piece of authentication information.
If you lose your phone, change your number, or transfer ownership, please notify us immediately to update your account information and protect your security.
Failure to do so may result in losses that you will be responsible for.

Your Rights

You have the following rights concerning your personal data:

• To inquire whether we hold personal data about you

• To request access to your personal data

• To request correction or update of inaccurate or incomplete data

• To request deletion, or suspension of the processing or use of your personal data (unless restricted by law)

To exercise your rights, please contact our Customer Service Center.
We may charge a reasonable administrative fee depending on the complexity of the request, and will provide a written response after processing.

Cookie Policy

Our Platform uses cookies to enhance your experience, including:

1. Functional Cookies: To store your preferences for personalized features.

2. Performance Cookies: To analyze usage behavior and improve website functionality.

3. Marketing Cookies: To display ads tailored to your interests.

You can manage or disable cookies via your browser settings, but doing so may affect certain features of the Platform.
For assistance in managing cookie settings, please contact our Customer Service Center.

Google Analytics Advertising Features

We use Google Analytics Advertising Features to analyze advertising effectiveness and optimize user experience.
If you wish to opt out, you may follow Google's instructions to disable these features, or contact us for assistance.

Right to Amend and Effectiveness

Jarek Digital Limited reserves the right to amend this Privacy Policy and related notices at any time.
Any revisions will be published on our website without individual notifications.
By continuing to use our Platform after the update, you agree to be bound by the revised terms.
We encourage you to regularly review the latest version of our Privacy Policy and related notices posted on our website.